GPs and loneliness

We spoke to people about their views and experiences of going to a GP about being lonely. They talked about:

  • How GPs help with loneliness
  • Bad experiences with GPs related to loneliness
  • Reasons why people might not go to a GP about being lonely

How GPs help with loneliness

GPs can help people who are lonely by referring them to local support groups with the support of a ‘link worker’. This is sometimes called ‘social prescribing’.  A few of people told us that their GPs supported them in relation to loneliness. No-one said they were referred to community groups through their GP.

Sam’s GP listens to her problems, acknowledges that she is struggling with loneliness and tries to support her.

Gender Female

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Bad experiences with GPs related to loneliness

Some people had tried to get help for their mental health from a GP but felt like they were dismissed, and the GP was indifferent. This made them feel that the GP wouldbe unlikely to help with loneliness.

Marie’s GP didn’t show any interest in her problem and didn’t ask follow-up questions about loneliness.

Gender Female

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Emma was dismissed by her GP when she asked for help with her mental health. This has made her reluctant to see the GP about being lonely.

Gender Male

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Dani is hesitant to talk to her GP about loneliness having been dismissed in the past.

Gender Male

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Reasons why people might not go to a GP about being lonely

Some people felt that they could go to their GP about being lonely while others didn’t.  Some said the GPs didn’t have the skills to deal with mental health issues, or might send them away. People were also worried about GP workloads and the limited resources of the NHS.

Jennie doesn’t want to contact a GP about any issues except physical health.

Gender Male

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Kate thinks her GP would signpost her to social groups that she doesn’t want to attend.

Gender Male

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Sarah doesn’t want to be a ‘burden’ on the system and worries that the GP wouldn’t care.

Gender Male

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Chris says some GPs aren’t equipped to deal with loneliness but he had a good experience with an understanding GP.

Age at interview 58

Gender Male

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