Living with dementia and memory problems

Experiences of dementia diagnosis

  • Seeking a diagnosis
  • Questioning the diagnosis
  • Receiving diagnosis

In our interviews people described what they could remember of the process of diagnosis. Some started years ago, others were more recent. Getting a precise diagnosis often took a long time and sometimes a more general, or even incorrect, diagnosis might be given.

For some people there was a delay in seeking a formal diagnosis as they might rather ask for advice from other services or simply confide in trusted friends. Services such as the Alzheimer’s Society recommend seeking medical advice early if you are worried about your memory or cognition.

Local services can support people with memory problems before and after they are diagnosed.

In John’s experience, informal memory cafes and ageing groups provide support while people wait for their diagnosis.

In John’s experience, informal memory cafes and ageing groups provide support while people wait for their diagnosis.

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So sometimes people will go into the system and their diagnosis is not simple; so, they stay in this system or more and more and more tests and, and that can take a year/two years, you know, sometimes. So that’s a very concerning issue for people as well, is to make the decision to seek help – one thing, so that’s very anxiety-making and very scary sometimes, but then the waiting lists can be huge, depending on where you are. So, it’s not actually as simple of, I make a decision today, I go to see somebody next week, I get my diagnosis the week after, and then we plan for the future; it’s very rarely that. And so, people are often – delayed; I guess that’s where; the type of service we provide is for people who have concerns as well as diagnosis, otherwise there’s this sort of gap for provision as well. So, people are pretty sure something’s happening but they don’t know what it is and they don’t know how long it’s going to take to get an answer, so, and that process can take a long time depending on where you are, what services are available, and the waiting lists.

Seeking diagnosis

Maxine had known friends and relatives who had been diagnosed with dementia so she knew that it does not always go smoothly.

Maxine feels fortunate that her diagnosis was quite quick.

Maxine feels fortunate that her diagnosis was quite quick.

Age at interview: 73
Sex: Female
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So, what, who did you see first then?

Well, I knew I’d got, I had a, because I was self-employed mostly, I had an insurance policy for my health, which I hadn’t quite given up yet, and I had one free appointment with a consultant as part of that. So, I found the person I wanted to see and then I saw my GP because I needed GP referral. And my GP was very supportive of me doing it. It was somebody I hadn’t met before but she was, you know, behind it, and so referred me on. So, one of the things about my process through it is that it’s been very quick, I think, compared with most people’s.

Ok so how long ago was it that you started that process?

It was about nine months ago. So, it took about six months for me to get the diagnosis. But I’m very aware that it’s not always like that. And I also felt so strongly that if I had it, I really wanted to know and I wanted to do something and that was, that was so important to me. I wasn’t in a position where I was saying “no, I don’t want to look at this” I was really up for it.

When Phil was referred to the memory clinic, he saw an occupational therapist (OT) along with the mental health nurse.

The memory clinic practitioners warned Phil that seeking a diagnosis could impact on his employment.

The memory clinic practitioners warned Phil that seeking a diagnosis could impact on his employment.

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So I decided to phone my GP service because of my memory and I, once I’d got past the receptionist I got to speak with a clinical nurse practitioner who did the usual, you know, ten, ten questions, I thought well this isn’t going to be of any use because, you know, this is not going to be a problem, and I was quite surprised when he said, “OK, I do think you probably do need to be seen by,” and that, I must admit, did take the wind out of my sails because I thought the questions were relatively easy. So, I thought what on earth did I get wrong to, to kind of merit this? And so, he made a referral to what was then, what is the memory clinic, our community memory clinic, and I went there. I had several sessions with, it was always with two people, with OT and a mental health nurse, for the assessment of my memory state; and I can remember distinctly because as soon as I started talking, they, nine times out of ten they trained at the same university, so they all said, oh you come from so-and-so. So, we’d spend a few minutes, you know, you know, saying how wonderful it was or how bad it was. [Interviewer laughs] And then – they were very keen to tell me, you know, “Are you sure you want to pursue this because there could be a likely diagnosis that could have an impact on you?” And I, you know, but, and I was very clear that, yes I did, because I want, I want to know is; I didn’t think, I didn’t think I had dementia, I didn’t think I had Alzheimer’s in particular, I, let’s, let’s say that, I didn’t think I had Alzheimer’s.

Questioning the diagnosis

Some people told us that they were not certain they were given the correct diagnosis at first. It is common for people to be told that they have Mild Cognitive Impairment (MCI). This is a label sometimes given to people who have less serious cognitive problems. MCI may also be diagnosed if the doctors assess that there is impairment but they cannot identify the cause. Another term sometimes used is ‘pseudo-dementia’ which means that someone has some symptoms of dementia but with a different cause, for example, depression.

To begin with, Richard was told he had pseudo-dementia and depression.

To begin with, Richard was told he had pseudo-dementia and depression.

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So, do you, what, when you had your diagnosis which is two and a half years ago, did you go to a memory clinic for some tests? 

Richard: I wouldn’t know now. [laughs]

Viv: They came here.

Oh OK, OK. So, they did, they maybe did some, sort of went through some tests with you or.

Richard: Mm.

Rather than, yeah, scans or anything like that?

Viv: Yes. So when Richard retired he, the year before, he, we had noticed that there, there was quite remarkable forgetfulness and we all thought well this doesn’t look right, but he went, he tried a psychologist because he got depressed, because he was a workaholic, I mean serious workaholic, he worked every hour they said to him, you know, and I, he did have a few sessions with a psychologist who diagnosed a pseudo-dementia, in his opinion, but I thought well let’s just clarify this because I don’t agree it’s pseudo-dementia; and the MRI showed it straightaway, it was frontotemporal dementia. So, it’s, that was definite diagnosis, and then the memory tests were done.

And they found that it was, the scores were very low; so, it had obviously been going on way before but we didn’t think about it. So that’s what happened, yeah.

As well as assessments and scans, specific symptoms can help to identify the type of dementia. At first, the scans didn’t show Terry’s Posterior Cortical Atrophy (PCA).

Having PCA made Terry’s diagnosis tricky.

Having PCA made Terry’s diagnosis tricky.

Age at interview: 62
Sex: Male
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I have PCA anyway, which is the same pathology as Alzheimer’s but begins in a in a different part of the brain and it is harder to get diagnosed because it isn’t, if you like, a common or garden or vanilla Alzheimer’s. In fact, there are several varieties. And I actually, was once told that I hadn’t got Alzheimer’s, after a scan, because they weren’t looking in a tiny little corner, where they, the PCA was, was hiding, which was a bit of a blow at that point.

Derek was eventually diagnosed with PCA but it took time.

After his first scan, Derek was given a diagnosis of MCI.

After his first scan, Derek was given a diagnosis of MCI.

Age at interview: 61
Age at diagnosis: 56
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Lorraine: And Dr [name] I think is psychologist there. And then we went and he diagnosed; well, the MRI had picked up ischemia on the scans.

Derek: Mm.

Lorraine: And then Dr [name] diagnosed you with mild cognitive, didn’t he, at that point?

Derek: Mm.

Lorraine: And you were still working and driving at that point, weren’t you?

Derek: Mm hmm.

So how old were you, were you then, when you first went to the doctors? 

Lorraine: Fifty-six.

Phil was in his fifties when he started his diagnosis journey.

The consultant suggested Phil went for a second opinion.

The consultant suggested Phil went for a second opinion.

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So, the consultant did ring, she was guarded, hesitant, and said, “I,” she said, “well I think the, the important thing is you, I, you need to be seen by, I’d like another opinion and so I’m going to refer you to UCL to someone who’s got a specialist knowledge and they can see you in a satellite hospital so you don’t have to go up to London.” So that was, that was fine and I, we waited for that to happen. She said, “Whatever happens, I will keep seeing you, that’s not a problem.” So many months later we got a letter to see the consultant; am I allowed to say names or should I not?

It’s probably easier if you don’t.

OK [laughs]. So, I saw the consultant, or we saw the consultant from UCL; the very first thing was his manner, which was utterly amazing, his approach; and we were with him for two hours. Now, you know – if you get ten minutes with a consultant, you’re lucky, you get five minutes with a GP you’re even luckier; two hours, utterly, utterly amazing. He did various tests, etc, and at the end of it he said, “What do you want from me?” I said, “Well, you know, I’ve got these results, you know, I, can you tell me?” He said, “You want, of course,” he said, “what you want are the dots joining up?” I said, “Yes.” And he said, “Well I think you’ve got Lewy Body dementia, in fact I’m almost certain that you have.”

Receiving the diagnosis

For some people, getting a diagnosis of a type of dementia was a shock.

After a few days, Maxine had come to terms with her diagnosis.

After a few days, Maxine had come to terms with her diagnosis.

Age at interview: 73
Sex: Female
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So, the PET scan happened and the neurologist went away on holiday which was very inconvenient of him [laughs]. But eventually, I rang the hospital and said “can I find out the result” and they actually emailed me and said, “you’ve got Alzheimer’s” [laughs]. And some people might say that’s a dreadful thing to do, but actually for me, given who I am, and what my approach to this is, it was absolutely fine because by the time I saw him, which was a week or so later, I had time to process it.

There was a bit of a shock for me, there was a sort of physical feeling of shock. But within a couple of days that had gone and I’d already started processing on from there and beginning to know what I wanted, how I wanted to deal with it and so I could have a much more useful conversation with him when I saw him again.

Yeah, that’s interesting, isn’t it?

Whereas probably if I’d been in the shock I would have, you know, it would have just all come from there, and, yeah.

Yeah, I’m sure- yes, that’s, that’s true actually about any diagnosis, I think. You, sort of, just reeling from the words they’ve said…[cough]

Yes [nodding]. Yes.

And it’s difficult to have a sensible conversation and ask the questions that you would if you have a few days to think about it.

Yeah. And, and I wasn’t panicking, you know, I wasn’t, and I know, I know it makes lots of people panic and I know it can be absolutely awful but that wasn’t how I was feeling. I’m not saying that I’m better or, you know, anything else, than anybody else but I was very, I felt very fortunate to be able to do what I was doing which was to get this definitive diagnosis because, you know, I could, he could show me, he showed me it so there was no, there’s no moving away from that.

Phil received his diagnosis in the post.

Phil received his diagnosis in the post.

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So, it took probably six months/eight months before I was then seen by the neurologist at our local hospital, who was very thorough, and it was a face-to-face, which was very, very good, I was very pleased for that. So, she did a full physical and she said, “I want to send you for various scans and also for lumbar puncture.” Obviously because of the pandemic it took time to have all of those things done. And then I received one or two letters or, yes, the first of two letters; these letters came from the neurologist to my GP, they were addressed to the GP, I was copied in. The first one said, and it was a two-liner, results of the, and it was the scan, is, is indicative of Parkinson’s; that was it, there was nothing else, there was, you know which was, I thought ooh I’ve, I’ve got Parkinson’s, and there was a slight bit of euphoria, because I thought oh I’ve got Parkinson’s, I haven’t got dementia or anything else like that, I’m, you know, if I’m, have to have an illness perhaps Parkinson’s is mu, is better to have than, you know, Alzheimer’s or anything else like that. And then two weeks later another two-liner letter arrives, again same format, addressed to the GP, from the consultant neurologist, saying, lumbar puncture results indicate dementia markers. So that, at that point, I must admit, I was quite angry, because I’d had no contact with the, my, this, the consultant, hadn’t phoned up or anything; so, I made a point of contacting the secretary and said, “I’ve received these two letters,” and even she was taken back a little bit when she read them; she said, “I’ll make sure that the consultant rings you.”

Getting the diagnosis of frontotemporal dementia was tough for Richard.

Getting the diagnosis of frontotemporal dementia was tough for Richard.

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Viv: So, he found that hard for a start and, yeah, he didn’t enjoy that at all. And then the actual day of diagnosis was even harder because he thought that was it, he was going to die, and it took him months and months of realising that dementia is something you have to live with and cope with and manage. Now that sort of thought doesn’t come in your head, luckily, which is good, and we just get on with it.

Richard: Mm.

How did you feel about going through that process?

Richard: Well, it was a, it was a tough time, but, you know, you’ve got to cross the [sighs] ticks and tick some cross, you know, and get on with it.

After diagnosis, Terry cancelled plans but then realised there was a lot to look forward to.

After diagnosis, Terry cancelled plans but then realised there was a lot to look forward to.

Age at interview: 62
Sex: Male
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I didn’t exactly panic but I thought, “This is it.”  You know, I was cancelling all kinds of engagements and quite important things and completely changing my life and then it suddenly dawned on me that not an awful lot was happening. It had been happening beforehand, the reason I was going to the doctor.

And then a lot of the problems you can get round by just a subtle rearrangement of your life. I would say, first of all, don’t despair unless you particularly wish to despair and anyway, it’s your choice but if you’ve been diagnosed early, and I hope I really hope that you have been diagnosed early, there’s plenty to look forward to.

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