Autism: experiences of health and social care workers

Some people talked about how they were supported by professionals in different ways. One man, for example, found a local job support agency helped him to find a job and provided support within the job. Another man had a care worker who visited every couple of weeks and helped him with organising his home and reducing the clutter he lived with. A few people lived in supported living accommodation and had round the clock support.

Mary is getting more used to going out and about with the help of her support worker.

Age at interview 22

Gender Female

Age at diagnosis 21

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‘If someone says ‘in four weeks time’, I think they mean in four weeks time’

While a few people had good experiences with the provision of appropriate support, many had not. This was often related to the lack of understanding professionals had about autism and was very frustrating for people.

Debbie describes how she has not been able to get the support she needs.

Age at interview 44

Gender Female

Age at diagnosis 35

It has taken a long time for Alex to get an appropriate care package. She had a long period of…

Age at interview 28

Gender Female

Age at diagnosis 3

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John’s problems with attention have not received the support he would have liked.

Age at interview 47

Gender Male

Age at diagnosis 45

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Alex thinks she ‘fakes understanding’ sometimes and social care professionals don’t really…

Age at interview 28

Gender Female

Age at diagnosis 3

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Alex describes her experiences of direct payments and commissioned services.

Age at interview 28

Gender Female

Age at diagnosis 3

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Alex’s social worker admits she has no understanding of autism which is ‘scary.

Age at interview 28

Gender Female

Age at diagnosis 3

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Sam talks about the support he has had that hasn’t helped him.

Age at interview 26

Gender Male

Age at diagnosis 24

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Funding issues could interrupt the support people had. Ian, for example, had the support of a psychologist and an ‘autistic nurse’ which was helpful until the funding was withdrawn.

Those people who were in further education or were about to start further education, felt they had been offered appropriate support to facilitate their studies (see ‘Employment’ and ‘Further Education’).

A few people talked about how they felt that health and social care professionals had not been very supportive towards them. This was linked to a lack of understanding and awareness about the autism spectrum and, in particular, Asperger syndrome. A few people found that their GP’s had little knowledge about the autism spectrum and one woman talked about taking a counsellor who worked in the autism field to the doctors with her to help her explain what she needed to explain.

The educational psychologist didn’t think James would go to university.

Age at interview 22

Gender Male

Age at diagnosis 12

Support workers have to understand John L’s interests and be curious in order to support him effectively.

Age at interview 39

Gender Male

Paul I was told by a GP to get on with it when he was depressed. The GP apologised after he emailed the practice.

Age at interview 29

Gender Male

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Some people talked about the kind of support they would like.

Simon thinks that people with autism should be used to help support people, as they actually…

Age at interview 22

Gender Male

Age at diagnosis 5

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Autism support groups

Support groups can provide people with a space in which they can swap stories, share information, ideas and tips to help manage different parts of...