Benefits and other help with funding social care

This page covers:

  • Discounts and benefits for people paying for care,
  • How people found out about discounts and benefits,
  • Reasons why application forms were hard to complete and getting help to do so.

People who are not eligible for funding from their local councils towards paying for care may be able to apply for state benefits and other types of financial support.

Many of the people we spoke to were getting Attendance Allowance which is a state benefit that is not means-tested. People also told us about council tax exemptions for people receiving care, blue badges for parking, and Carers Allowance. Some people mentioned NHS funding; for more about this, see What is continuing healthcare (CHC)? Sometimes people asked for discounts for water, gas or electricity because of the extra costs of care, like extra washing. Frances talks about asking for a discount from her water company because of the extra baths her father needed.

Frances talks about the range of benefits and discounts available.

Age at interview 52

Gender Female

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Rosemary, who cared for her husband, remembered having a carer’s assessment from her local council and being given a grant of about £300 to spend on time to herself, like joining an art class or a leisure centre or having a few days away. Carer’s assessments are free and look at the kinds of help that can make a carer’s life easier. June found out she could pay council tax in a lower band after having a ground floor extension and shower room for her husband. Her council told her about this. Some of the costs of the extension were also free from VAT because it was built for a disabled person.

A lot of the people we spoke to found out about these benefits and other types of help with funding from friends and family or groups they were involved with. Charities also let people know about these benefits but people were surprised that local councils didn’t routinely let people know.

Marie talks about the different places she went for information.

Age at interview 40

Gender Female

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Applying for these benefits was time-consuming. Many people commented on how long the application forms were, especially for Attendance Allowance, and how difficult it was to fill the forms in. Sons and daughters found it hard to think about and write down the details of what their parents were struggling with. Getting help and advice on how to complete the forms was really appreciated.

The Alzheimer’s Society helped Hannah complete the Attendance Allowance application form.

Age at interview 53

Gender Female

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Some people can feel uncomfortable claiming these types of allowances because they have never claimed any benefits before. Others don’t want to accept that they need care. And not everyone spends the money on care, but even the little extras that people get can be really helpful.

Nadra’s dad is loving the help he can pay for with Attendance Allowance.

Age at interview 62

Gender Female

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The process of finding out about and applying for allowances and other funds to help with paying for care was quite haphazard. People told us that what they really wanted was someone to tell them what the options were and when they should be thinking about them.

Looking back, Sarah wished someone had been checking in to see if her parents were getting all the right allowances.

Age at interview 55

Gender Female

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Ways to pay for care

This page covers: Using allowances and pensions, Buying a guaranteed income for life to pay for care, Options for using the value of property. Paying...